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Fundraising Promise
19 March 2012


Registered Charity Number 1117131


                                                 Our Fundraising Promise

Our Fundraising Promise is a commitment made to the public by The Gorilla Organization. It
is based on six key pledges that centre on honesty, accountability and transparency.

The Fundraising Promise represents a commitment to the highest standards of good practice
and ensures that all fundraising activities are open, legal and fair.

We Are Committed to High Standards
We do all we can to ensure that fundraisers, volunteers and fundraising contractors working
with us to raise funds comply with the Institute of Fundraising Code of Practice and with this
Promise. We comply with the law including those that apply to data protection, health and
safety and the environment.

We Are Honest and Open
We tell the truth and do not exaggerate
We do what we say we are going to do
We answer all reasonable questions about our fundraising activities and costs.

We Are Clear
We are clear about who we are, what we do and how your gift is used.
Where we have a promotional agreement with a commercial company, we make clear how
much of the purchase price we receive
We give a clear explanation of how you can make a gift and amend a regular commitment.

We Are Respectful
We respect the rights, dignities and privacy of our supporters and beneficiaries
We will not put undue pressure on you to make a gift and if you do not want to give or wish to
cease giving, we will respect your decision
If you tell us that you don’t want us to contact you in a particular way we will not do so.

We Are Fair and Reasonable
We take care not to use any images or words that cause unjustifiable distress or offence
We take care not to cause unreasonable nuisance or disruption.

We Are Accountable
If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a
complaint. We have a complaints procedure, a copy of which is available on request. If we
cannot resolve your complaint, we accept the authority of the Fundraising Standards Board to
make a final adjudication.

We are registered with the Fundraising Standards Board, allowing us to use their ‘FRSB Give
with Confidence logo’.!

for further information or photographs contact:

David Hewitt, Communications Manager
The Gorilla Organization, 110 Gloucester Avenue, London, Nw1 8HX
Tel: 020 7916 4974
Mobile: 07801 971123